Terms & Conditions

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These general conditions of use and sale (hereinafter the “Terms and Conditions”) are intended to regulate any use made of the website www.keruak.es (hereinafter the “Website”). The supplier of the offered items is The Food Beat S.L., with C.I.F. B42661264, registered office in Biar (Alicante), Calle Olmet, 1, and registered in the Mercantile Registry of Alicante, in Volume 4235, folio 54, Sheet A-166311, inscription 1 (hereinafter “The Food Beat”).

To search for products and see their characteristics, it is not necessary to meet any additional prerequisites to those indicated for each particular case. Notwithstanding the foregoing, to make purchases through the Website it will be necessary to create an account (hereinafter the “Account”) that will grant the status of client (hereinafter the “Customer”) to the user of the Website. To create such Account, simply click on the link “my account” that appears on the main page of the Website, and follow the instructions indicated for the creation of the same (see privacy and data protection). Once the Account has been created, the Website user will acquire the status of Client of The Food Beat, with a username and password to access the Website.

The use of the username and password referred to above is personal and non-transferable, and the assignment, even temporary, of them to third parties is not allowed. In this regard, the Client undertakes to make diligent use of them and keep them protected from the knowledge of third parties, assuming any responsibility that may arise from their disclosure, and exonerating The Food Beat from it. In the event that a Client has any type of suspicion in relation to the use of his username and password by a third party, he must immediately proceed to the modification of the password following the procedures established for it on the Website.

The use of the Website grants you the status of “User”, and implies full acceptance of all the clauses and conditions of use included in the pages:

Legal Information

Terms and Conditions

Privacy Policy

Cookies Policy

If you are not satisfied with each and every one of these clauses and conditions, refrain from using this Website. Access to this Website does not imply, in any way, the beginning of a business relationship with The Food Beat. Through this Website, The Food Beat makes it easy for you to access and use various content that The Food Beat or its collaborators have published via the Internet.

For this purpose, you are obliged and committed NOT to use any of the contents of the Website for illegal purposes or effects, prohibited in these Terms and Conditions or by current legislation, harmful to the rights and interests of third parties, or that of any form may damage, disable, overload, deteriorate or prevent the normal use of the contents, computer equipment or documents, files and all kinds of content stored in any computer equipment owned or contracted by The Food Beat, other users or any Internet user.



The Food Beat reserves the right to withdraw all comments that violate current legislation, harmful to the rights or interests of third parties, or that, in its opinion, are not suitable for publication.

The Food Beat will not be responsible for the opinions expressed by users through the comment system, social networks or other participation tools, in accordance with the provisions of the applicable regulations.


Security measures

The personal data that you provide to The Food Beat can be stored in automated databases or not, whose ownership corresponds exclusively to The Food Beat, which assumes all technical, organizational and security measures that guarantee confidentiality, integrity and quality of the information contained therein in accordance with the provisions of current regulations on data protection.

However, you should be aware that the security measures of computer systems on the Internet are not entirely reliable and that, therefore, The Food Beat cannot guarantee the absence of viruses or other elements that may cause alterations in computer systems (software and hardware) of the User or in their electronic documents and files contained therein although The Food Beat puts all necessary means and takes appropriate security measures to avoid the presence of these harmful elements.


Personal information

You can consult all the information related to the processing of personal data that The Food Beat collects on the Privacy Policy page.



The Food Beat has obtained the information, multimedia content and materials included in the Website from sources it considers reliable, but, although it has taken all reasonable steps to ensure that the information contained is correct, The Food Beat does not guarantee that be exact, complete or updated. The Food Beat expressly declines any responsibility for errors or omissions in the information contained in the pages of this Website.

It is prohibited to transmit or send through the Website any illegal or illegal content, computer viruses, or messages that, in general, affect or violate the rights of The Food Beat or third parties.

The Food Beat reserves the right to modify, suspend, cancel or restrict the content of the Website, links or information obtained through the Website, without prior notice.

The Food Beat is not responsible for any damages that may arise from the use of the information on the Website or from that contained in the social networks of The Food Beat.


Cookies policy

On the Cookies Policy page you can consult all the information related to the cookie collection and treatment policy.


Links of interest to other Websites

The Food Beat can provide you access to third-party Websites through links in order to inform about the existence of other sources of information on the Internet where you can expand the data offered on the Website.

These links to other Websites do not imply in any case a suggestion or recommendation for you to visit the destination web pages, which are beyond the control of The Food Beat, so The Food Beat is not responsible for the content of the Websites linked or the result you get by following the links. Likewise, The Food Beat does not respond to links or links located on the linked Websites to which it provides access. The establishment of the link does not imply in any case the existence of relations between The Food Beat and the owner of the Site on which the link is established, nor the acceptance or approval by The Food Beat of its contents or services.

If you access an external Website from a link you find on the Website you should read the privacy policy of the other Website that may be different from that of this Website.


Intellectual and industrial property

All rights reserved.

KERUAK is a registered trademark of The Food Beat S.L.

All access to this Website is subject to the following conditions: the reproduction, permanent storage and dissemination of the contents or any other use that has a public or commercial purpose is expressly prohibited without the prior express written consent of The Food Beat.


Limitation of Liability

The information and services included or available through this Website may include inaccuracies or typographical errors. The Food Beat periodically incorporates improvements and / or changes to the information contained and / or the Services that may be introduced at any time.

The Food Beat does not declare or guarantee that the services or contents are interrupted or that they are free of errors, that the defects are corrected, or that the service or server that makes it available is free of viruses or other harmful components without prejudice to that The Food Beat makes every effort to avoid such incidents.

The Food Beat declines any responsibility in case of interruptions or a malfunction of the Services or content offered on the Internet, whatever its cause. Likewise, The Food Beat is not responsible for network outages, business losses as a result of such drops, temporary suspensions of electrical fluid or any other type of indirect damage that may be caused by causes beyond The Food Beat.


Right of exclusion

The Food Beat reserves the right to deny or withdraw access to the Website and the services offered without prior notice, at its own request or from a third party, to those users who breach any of the conditions of these Terms and Conditions.



These Terms and Conditions are governed entirely by Spanish law.

Provided that there is no rule that obliges otherwise, for any questions arising on the interpretation, application and compliance with these Terms and Conditions, as well as the claims that may arise from their use, the parties agree to submit to the Judges and Courts of the province of Alicante, expressly waiving any other jurisdiction that may apply.



In case you have any questions about these Legal Terms and Conditions or want to comment on this Website, you can send an email to the email address hola@keruak.es.



The contractual relationship between The Food Beat and the Client that will take place through the Website will be considered as a purchase sale electronically and will be regulated by the provisions of these General Conditions and in the Spanish regulations that are applicable to the matter.


1. Object


The purpose of the contractual relationship between The Food Beat and the Customer will be the purchase and sale of food products offered on the Website. The characteristics of the products offered are those listed on this website and are obtained by clicking on the icon corresponding to each item, always corresponding to the characteristics outlined by the manufacturer.


2. Prices


The prices of the items are in euros and have VAT included. Shipping costs are not included and will be paid by the Customer. These expenses are those indicated on the Website. The invoice will detail the shipping costs.


3. Payment methods


The payment of the items may be made by any of the following means:

By credit card: Visa or MasterCard. Payment by card, which may not exceed € 500 and will not accrue additional expenses. The amount to be paid by this means will be retained in the Customer’s account once he confirms the order and charged to the account itself on the date of shipment.

Paypal: This form of payment does not entail any additional cost for the client and will be made through the account of the Paypal service of the client.


4. Card payment security


For your safety The Food Beat has entrusted the payment system by credit card to a payment gateway provided by Redsys as well as one provided by Paypal.


5. Delivery of orders and shipping


After completing the purchase process, The Food Beat will send an email to the email provided by the Customer confirming receipt of the order.

The Food Beat reserves the right to refuse any order in the event that the requested product(s) are not available, in which case, the product(s) will be recorded by email not available The delivery of the products will be made by transport agency or postal mail. The Food Beat will send the requested products according to the data provided in the order form, and will not assume any responsibility when the delivery cannot be made as a result of the data supplied being inaccurate or incomplete. Likewise, it does not assume responsibility when the delivery cannot be made due to the absence of the recipient. The costs of the failed shipment and its subsequent return will be at the Customer’s expense.

Orders will be shipped within 24-72 hours on business days. This period will begin to be counted at the time the order is placed if it is before 12:00 hours or the next day if it is after that time. They will not be taken into account on Saturdays, Sundays or holidays for this purpose. The Food Beat is not responsible if the indicated period could not be met for reasons attributable to the shipping agency. In the event that at the time the Customer receives the order package, it shows visible signs of deterioration or having been opened, the Customer must check its contents before signing its agreement with the receipt. If the order is damaged or incomplete, the Customer must return the package and send an email to The Food Beat at the address hola@keruak.es, in order for a new shipment to take place.


6. Prices and validity period of the offer


The prices and conditions set out on the Website are valid at all times, and are valid only in the open session. The Food Beat reserves the right to waive the order in case the prices indicated are wrong. Also, prices are subject to change without notice. The Food Beat reserves the right to modify these prices and replace or withdraw the offered products.


7. Archive and access to information


The information entered by the Client at the time of the sale on the Website, will be stored by The Food Beat for the processing of the shipment of the order. The Customer will not have access to the information entered once the purchase form has been sent, so that in case you want to modify any data regarding a particular order you must request it in writing to the email address hola@keruak.es, and must include in the application the following information:


Order number

Clearly and precisely expose the change(s) required to be made.


8. Right of resolution


Payment of the order placed must be made by any of the means indicated in the general payment method. The fraudulent use of the credit card or the refusal of the collection operation, will entitle The Food Beat, not to process or deliver the order, without prejudice to demand compensation for the damages caused.

For hygienic and sanitary reasons we only accept returns of products that are damaged, defective or incorrect. If the product has arrived damaged or defective, write us in less than 7 days and send us the photograph of the product. Or if in the delivery of the product you detect any damage or tear in the box, please state it on the delivery note that you sign at the time of delivery and, within less than 7 days, write us with the description of the incident along with the Photograph of the damaged product. Similarly, if the product is incorrect and does not correspond to your order, please write to us in less than 7 days with the order number and attach the photograph of the product received. Emails must be written to: hola@keruak.es.